As you create your backups, you will be prompted to select the encryption type. All data is encrypted on your device before being transmitted to us using up to 448 Blowfish Encryption. Your data is then sent to our servers using SSL encryption and stored encrypted until you download and restore files at a later time.
After creating an account on our servers, simply download and install our backup agent, follow a simple step by step wizard and start backing up and protecting your data.
Yes, we have free Exchange & SQL modules along with System State, VMs & Mailbox backups. We can even backup your 365 Emails.
Yes, the software uses VSS (also known as Volume Snapshot Service or Volume Shadow Copy Service) to take a snapshot of all open files.
Yes, each backup set you create will have a retention setting. You can keep deleted files or older versions of a file for a period of time according to the retention. We recommend at least a minimum of 31 days.
Yes. Unlike most providers, we make you aware if there are any problems with your backups. We then work with you to resolve the problem and if required, use Team Viewer to connect to your machine.
Yes. After a backup completes, you will receive a comprehensive email report.
We use two UK ISO 27001 accredited data centres. Our primary data centre is in Docklands (London). All data is then automatically replicated to our backup site in Bournemouth. We do not charge any extra for replicating your data!
We offer three ways for contacting our support team. Simply call us, email support or try our on-line chat. We don't charge for support!
We never limit speeds. Send data to us as fast as you like, or more importantly, restore as fast as you can. Please be aware, the backup client works hard encrypting and compressing your data while sending, so speeds can vary.
Yes, and we highly recommend you do as part of your Recovery Time Objective (RTO).
Safe Data Storage Ltd have been providing cloud backup services since 2004